25 Years Guarantee

25 Year Structural Guarantee & 24 Month Workmanship Guarantee. 

 

We are here to provide our Expat and local customers with the very best European standard products and "just as important" after sales care, which we believe is lacking in Hong Kong.

 

Over the years we have ensured the factories we work with produce our furniture to the highest standard. If you are interested to find out exactly how we are ensuring the quality and consistency of our products CLICK HERE to read further.

 

Our customers can rest assured the product they purchase from us was built to the exact specifications for our most demanding European customers. You can also depend on us after your purchase. Although we have made sure your furniture will last for many years to come, in the unlikely event of a problem, we will be there to put things right.

 

25 Year Structural Guarantee on all sofas and solid wood furniture. No matter how good your furniture looks from the outside, it's quality and longevity depends on parts you will never see. Namely the frame. A well built frame using the right type of wood and the correct technique is crucial.

 

All our frames are hand built using only selected kiln-dried birch. No plywood or chip-wood. Every major joint is glued, dowelled and screwed. All corners are strengthened with solid blocks of wood. All our furniture have been vigorously load tested for quality assurance.

 

Therefore, we are confident enough to provide a 25 year structural guarantee on all our sofa frames and solid wood furniture. Should any damage accrue due to workmanship or quality, we will repair or replace the unit. 

 

24 Month Guarantee On Workmanship. This guarantee covers the external part of your sofa. In the unlikely event of any damage arising from quality or workmanship, we will repair or replace the unit.

 

Accidental damage is not covered by these guarantees. Please read our terms.